Cadillac Owner Center

Cadillac focuses on its customers' needs by making sure that details on service and maintenance for its vehicles is readily accessible and convenient. Cadillac owners benefit from several tools that make it easy to stay on top of their vehicle's care and understand suggested service intervals.



The Cadillac Owner Center is a comprehensive online portal where vehicle drivers can find detailed information about their particular vehicle. After enrolling their vehicle, owners can log in to view a customized dashboard with details on their Cadillac's service plan, service history, and coverage. The Owner Center also provides access to owner’s manuals, instructional videos, and step-by-step guides to help owners handle simple repairs or learn about specific vehicle features.

Cadillac Mobile App

Cadillac has embraced digital tools into its customer service with the MyCadillac mobile app, available for both Apple and Android. Through this app, owners can monitor their vehicle’s health by getting alerts about maintenance needs, such as oil changes, tire rotations, or brake checks. The app also provides convenient features like starting the car remotely, remote locking/unlocking, and the ability to schedule a service appointment directly with the preferred Cadillac service center. For recently launched vehicles, the app can even provide real-time diagnostic information to keep owners informed of any potential issues before they become bigger problems.

In-Vehicle Information

Many Cadillac vehicles come equipped with an onboard information system that includes maintenance alerts and notifications. When a service is due, the vehicle displays notifications on the dashboard, informing the owner of required tasks. This system not only helps remind drivers to stay current with maintenance but also provides detailed explanations of each task, making it simpler for owners to understand the importance of each service.

Cadillac Dealership Network

Cadillac authorized service centers play a major part in providing service and maintenance information to vehicle owners. When drivers visit an authorized dealership for service, the advisors provides a thorough breakdown of the recommended services, ensuring that customers understand the importance of each procedure. Additionally, dealerships maintain digital logs of every maintenance appointment, enabling users to easily access their service history for future needs.

Printed and Online Resources

Cadillac provides printed owner’s manuals and booklets that outline the vehicle’s service intervals, fluid types, tire pressure specifications, and other important information. For those who prefer digital resources, Cadillac’s website has a dedicated section for service and maintenance where drivers can access resources, videos, and tips on how to maintain optimal performance.



Through a mix of digital tools, in-person assistance, and traditional guides, Cadillac ensures that customers are well-informed about their vehicle’s service and maintenance requirements, thereby enhancing the longevity of their Cadillac.